Purpose of Position; Under supervision of the Director of Property Management, the Senior Property Manager is responsible for the day-to-day management of conventional public housing rental properties.
Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Supervises, directs, and evaluates assigned personnel, reviews leave requests, processing employee concerns and problems, directing work, counseling regarding personal and work related matters, disciplining, and completing employee performance appraisals.
Supervises the daily operations of the maintenance service technicians on-site.
Supervises custodial duties and staff in preparing offices for workers including vacuuming, trash removal, dusting, mopping, etc.
Supervises in maintaining the grounds and landscaping of community.
Supervises the daily operations and interacts with the Service Coordinator.
Conducts annual re-certification, which includes research/investigation of tenants to verify income, medical conditions, etc.
Ensures compliance with LIHTC/Tax Credit guidelines.
Reviews and monitors accounts receivable.
Ensures proper condition of unit and sites through inspections; inputs inspections into computer.
Prepares, reviews, and approves requests for payment by vendors and contractors.
Organizes, updates, and maintains client files according to HUD regulations and guidelines.
Maintain the inventory and purchasing for community equipment.
Identifies all repairs and improvements needed for budgeting and modernization purposes.
Prioritizes and disperses work orders; assigns to staff.
Makes decisions as to work order requiring outside contract; inspects contracted work for quality.
Assists in interpreting an annual survey of all residents concerning their view of modernization needs within the Commission.
Conducts inspections of properties and generates work orders.
Supervises with set up for special events.
Attends and conducts grievance hearings and Court proceedings as needed.
Attends, leads, and participates in meetings with residents and other interested interest groups, as necessary.
Performs a physical needs assessment of all HCAAC properties and prepares report for public/staff comment.
Makes resident referrals to Service Coordinators.
Makes recommendations to the Assistant Director of Property Management regarding Maintenance Services.
Reviews and conducts follow-up procedures on maintenance work orders.
Conducts move-ins, move-outs, transfers, and interims.
Interacts with other government/private agencies.
Conducts fire drills.
Escorts contractors and other workers on site.
Maintains files and filing procedures.
Perform other related essential duties as required.
Minimum Training and Experience Required to Perform Essential Duties and Responsibilities
High school diploma or GED; supplemented by three to five-year previous experience in property management or related housing management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
LIHTC / Tax Credit experience is required.
Tax Credit Specialist (TCS) Certification or equivalent is required.
Valid driver’s license and own transportation are required.
Minimum Physical and Mental Abilities Required to Perform Essential Job Functions
Ability to operate a variety of automated office machines including typewriter, calculator, copier, computer, telephone system, fax machine, etc.
Ability to utilize departmental software including CCS, Windows, WordPerfect, Print Shop, Quattro Pro and others.
Ability to exert physical effort in sedentary to light work involving lifting, carrying, pushing, and pulling; ability to stoop, kneel, crouch, and crawl; tasks require visual perception and discrimination.
Ability to assign, review, plan and coordinate the work of employees.
Ability to evaluate employee job performance
Ability to provide instruction and training and to respond to employee problems
Ability to approve the discipline or, discharge of an employee
Ability to recommend the selection, promotion or transfer of an employee
Ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion.
Language Ability and Interpersonal Communication
Ability to comprehend and correctly use a variety of informational documents including work order reports, accounts receivable, transfer reports, and other reports and records.
Ability to comprehend a variety of reference books and manuals including HUD regulations, Personnel Policy, safety manuals, computer handbooks, etc.
Ability to prepare inspection reports, re-certification reports, time sheets, statistical reports, newspaper copy, memorandum, correspondence, and other job related documents using prescribed format and conforming to all rules of punctuation, grammar, diction and style.
Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
Ability to use and interpret medial, legal, counseling, accounting, maintenance, personnel, and marketing terminology and language
Ability to perceive and discriminate odors such as gas, drugs, poor housekeeping, etc.
Ability to use independent judgment, common sense, and principles of influence and rational systems in the performance of tasks
Ability to work under stressful conditions, to respond immediately to crisis situations, and to balance priorities within and between offices/departments
Ability to maintain personal composure and tactfully handle difficult situations and interpret questions correctly; ability to behave in a friendly, understanding, helpful, and professional manner with clients/customers, coworkers, supervisors, subordinates, and the general public.
Ability to supervise, counsel and mediate; ability to persuade, convince, influence and train others; ability to advise and interpret on the application of policies, procedures and standards to specific situations; ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards.
Ability to communicate effectively with immediate supervisor, subordinates, residents, contractors, other supervisors, nurses, social workers, physicians, attorneys, and the general public verbally and in writing.
Ability to work effectively in an office environment
Essential functions are regularly performed without exposure to adverse environmental conditions.
The Housing Commission of Anne Arundel County is an Equal Opportunity Employer. In compliance with the Americans With Disabilities Act, the Housing Commission of Anne Arundel County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
We are located in central Maryland just south of Baltimore and east of Washington, DC on the banks of the beautiful Chesapeake Bay! The Commission is dedicated to strengthening communities and improving the lives of Anne Arundel County citizens focusing on the ownership, management, sustainability and preservation of affordable housing.
Established in 1968, the Housing Commission continues over 45 years of affordable housing and related services to low and moderate income citizens of Anne Arundel County. The agency currently provides assistance to nearly 3,000 families throughout the county in effort to fulfill our mission to provide quality housing choices and affordable communities.